In-Store Sales & CRM

  • Sales
  • Customer Relationship Management
  • Process Support
  • Staff Productivity

Improve Topline

  • More relevant sales advice
  • Access to all product data
  • Live product availability
  • Leverage cross/up-sell opportunities
  • 10% + revenue contribution

Optimize Processes

  • Multichannel and service processes
  • Improved customer service
  • Paperless store / increased productivity
  • Channel to staff and customers
  • Continuous improvement

Leverage Data

  • Access to customer data
  • Improved data quality
  • Completion of customer profiles
  • Personalization, retargeting, ...
  • Tracking of relevant KPIs

Features

Products

Full product range

Identify products via barcode scan or powerful search functionalities. Browse through categories and PDF catalogues.

Rich product information

Review detailed product information. Show images, 360° visualizations or videos. Check up on product specifications, manuals and customer reviews.

Powerful sales workflows

Cross-sell effortlessly. Apply dynamic filters, view variants, find related products.

Realtime availabilities

Perform instant inventory lookups. Access product and variant availabilities across central warehouses and other stores.

Customers

Search and select

Quickly identify customers via powerful type-ahead search or customer card scan.

Create and update

Edit existing customer data on the spot or create a new customer record with a few taps.

Loyalty program registration

Add customers to your loyalty program with one tap. Wirelessly print out membership cards or send them via email to your customers.

Order history

Access your customers purchase history and preferences.

Orders

Online and In-Store baskets

Add items to a customers in-store basket to be purchased and carried out. Create an online basket for delivery of products via your e-commerce offering.

Store orders and transfers

Ship products directly to your customer from other stores. Transfer stock and invite your customer back to conclude a transaction.

Customer authorization

Capture your customers signature on-screen and store the order confirmation for archiving purposes.

Email or print receipts

Instantly email or print order receipts wirelessly via AirPrint.

Basket and wishlist synchronization

Access a customers online basket and favourites to complete pending transactions in-store.

User Experience

Best in class User Interface

"Mobile First" implementation with workflows optimized for mobile use case. Let your employees offer faster and better customer service.

User adoption and results

Easy and delightful to use. No manual or training required. Real user adoption, moving the needle for your business.

Customers

Excerpt from our customer list.

Contact

Get in touch to learn more or request a demo.

Offices

Office Stuttgart
Ludwigstr. 73A
70176 Stuttgart

Office Munich
Sandstraße 33
80335 München

Contact

+49-(0)-711-460513051

info@caperwhite.com

Impressum

Registered under HRB 728518 at Registry Court (Amtsgericht) Stuttgart.
Managing Directors: Gerhard Miller, Jochen Seeber
VAT-ID: DE263076728